Contact information

Contact Us

Whether you have a question about your order, sizing, shipping, returns—or just want to say hello—we’re here to help.

Customer Support

Our support team is available Monday to Friday, 9:00–18:00 CET. We aim to respond to all inquiries within 24 hours.

📧 Email: info@haute.store

📍 Mailing Address: Nexa Nova LTD, 128 City Road, London, United Kingdom

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Need Help With Your Order?

If you’re contacting us about an existing order, please include:

• Your full name

• Order number

• Email address used at checkout

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Collaborations & Press

For influencer partnerships, media requests, or wholesale inquiries, please reach out to:

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Trade name: HAUTE

Phone number:

Email: hello@haute.store

Physical address: Nexa Nova LTD, 128 City Road, London EC1V 2NX, United Kingdom

VAT number:

Trade number:

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Thank you for reaching out to HAUTE—where style meets movement.

We’ll be in touch as soon as possible.